Contact us | Fast support and help with your order

Contact us via the form or the contact information below.

We usually respond within a few minutes, or at the latest within a few hours.

Write to us via the contact form – your message reaches us just as quickly and goes straight to the right person.

For precise information about an order or to solve a problem, e-mail is the fastest and most reliable – it goes directly to whoever can help you best.

If you have an urgent question, you can call us.

E-mail: info@pikastore.cz
Instagram: @pikastore_prague
Phone: +420 775 942 931

Operator
PIKASTORE s.r.o.
Registered office: Rybná 716/24, Staré Město, 110 00 Prague 1, Czech Republic
Company ID (IČO): 19693311, VAT ID (DIČ): CZ19693311
Registered in the Commercial Register maintained by the Municipal Court in Prague, Section C, File 390268
Address for returns: PIKASTORE s.r.o., Žižkova 149, 282 01 Český Brod, Czech Republic

100% Guarantee of Authenticity

Every pair of sneakers and every piece of clothing is carefully verified. You can shop with confidence with us.

Fast and reliable support

We're here for you - we respond quickly to emails, chat, and messages on social media.

Free returns

If a product doesn't fit, you can return it free of charge within 14 days. From CZ, SK, PL, HU and RO we send you a label; if you send the parcel yourself, we reimburse the postage on request.

25,000+ customers

A community that keeps coming back to us. Trust and satisfaction of our customers is fundamental to us.